RentLens privacy notice

Who uses your information

RentLens is a rental-appraisal service for Inspire Property Management, with technical support from Studio 46. Inspire uses your name, email, property address, audience selection and any property details you supply to generate your indicative estimate, email it to you and record your request. A phone number is required when you request a property-manager-reviewed appraisal or choose a callback, so Inspire can clarify details or discuss your appraisal. It is not required for the instant estimate. Zoard at Inspire handles requested reviews and callbacks.

Your choices

You can use a manually entered address, decline optional analytics, and receive an estimate without requesting a property-manager conversation. Owners and prospective buyers can ask for a review or callback separately. Existing landlords can optionally supply current weekly rent, when it was last reviewed and their management arrangement for a performance comparison and the requested review. These answers are stored with that request and included in the property manager’s review record; they are not used to set the AI rent estimate or sent to Analytics. Requesting an estimate does not subscribe you to marketing. Required form details are needed to deliver the requested service. Please only submit information you are entitled to share.

Services that help us deliver it

Google Places provides address suggestions. OpenAI processes the property address and supplied property information to draft indicative estimates and review wording; reviewer drafts can also include your first name. HubSpot holds contact, request and reviewed-appraisal records. Resend delivers emails. The website and working records use OpenAI Sites and Cloudflare infrastructure. When enabled, Cloudflare Turnstile also checks browser and network signals to protect the estimate form from automated abuse. These providers may process information outside New Zealand. The instant AI result is not a formal valuation, and it does not establish that current comparable rents or Inspire rental records were consulted.

Website analytics and your opt-out

Google Analytics is on by default for New Zealand visits to help us understand and improve the estimate journey. It uses cookies and records limited journey events, such as an estimate being generated or a review being requested, along with browser and device information. You can turn analytics off below without affecting your estimate. For other countries, or where the country is unknown, analytics stays off unless you allow it below. Existing opt-outs are honoured. We do not send your name, email, phone number, property address, appraisal text or private review link to Analytics. Campaign labels and advertising click references may still be stored with your service request to understand how you found us; the analytics opt-out does not remove those service records. Your preference is stored in this browser for this website address. If you clear site storage or use another browser or website address, you may need to opt out again.

HubSpot website tracking follows the same analytics preference. It records eligible public RentLens visits and campaign references using cookies and browser/device signals. After a successful estimate request, we supply your submitted email to Inspire’s HubSpot tracking service to connect those visits with your contact and request history. This is separate from Google Analytics and advertising pixels, which do not receive that email from us. Private review, test and preview pages are excluded. Blocking cookies or declining analytics can prevent this browsing-history connection; your requested service and CRM record still work.

Advertising measurement and your opt-out

Advertising tracking is on by default for New Zealand visits unless you have opted out. For other countries, or where the country is unknown, it stays off unless you allow it below. Google Ads and Meta Pixel use cookies, advertising click references, IP address and browser/device signals to measure visits and successful journey steps and support relevant follow-up advertising. Google and Meta may link those signals with information they already hold and process them overseas. We do not deliberately send your name, email, phone, property address, rent figures, appraisal text or private review links to these advertising tools. Automatic form matching is not enabled. Preview, test and private review pages are excluded from advertising tracking.

You can turn tracking off below without affecting your estimate, review or callback. Existing opt-outs are honoured. This does not subscribe you to email marketing or change your separate analytics preference. The choice applies to this browser and website address; clearing site storage resets it. Opting out stops future advertising tracking from this site and removes its advertising cookies, but does not erase data already received by the providers. A deletion request is separate and may require action by the providers.

Learn how Google uses information from partner sites and read Meta’s privacy policy.

Retention and security

We use a 90-day working-data window. Inactive application records are removed together when automatic daily housekeeping next runs while the service is in use. Records awaiting review or unresolved email/CRM handoffs are held for resolution. This is not a promise that every copy in every service is deleted after 90 days: HubSpot service records, requested PDFs, email-provider delivery records and backups have separate retention arrangements. Contact Inspire for information about retention in these services. Short-lived hashed security counters help limit abuse; private review links should never be forwarded.

Access, correction or a privacy concern

Email appraisals@inspireproperty.co.nz with “RentLens privacy” in the subject to ask about access, correction or deletion of your information. Inspire remains responsible for responding; technical automation does not replace that responsibility.